MCST
- - -
- Sep 16
- 8 min read
Updated: Sep 26
MANAGEMENT CORPORATION STRATA TITLE
MCST
MCST PLAN NO. : [insert number]
Name of Building(s) : [insert name of building]
Registered Office Address : [insert address]
OR
SUB MCST PLAN NO. : [insert number]
UEN No. : [insert number]
Name of Limited Common Property: [insert name of limited common property (if any)]
Registered Office Address : [insert address]
Appointment Term Commencement : [28 August 2025]
Until : the conclusion of the next AGM
Monthly Management Fee : Singapore Dollars [Five Thousand Five Hundred (S$[5,500])
Payable : fifteenth (15th) day of the following month
Handover from the Previous MA
Information on all approvals, decisions, resolutions, including house rules, by-laws, circulars, notifications and approvals: [ ]
MANAGEMENT, ADMINISTRATION, OPERATION AND MAINTENANCE
2. To obtain quotes for insurance.
3. Liaise with contractors and relevant government authorities, etc.
4. Attend to all complaints, queries and suggestions made by SPs and/or tenants (relating to common property) and to maintain proper records of the complaints, etc.
5. Apply for all necessary government licences, certificates or approvals including statutory inspection certificates in respect of lifts, firefighting equipment, pumps, generators, etc.
6. Keep and maintain documents, records and architectural, structural and M&E drawings of the [Management Corporation/Sub-MC] upon taking over such documents from the developer or the previous managing agent. For the avoidance of doubt, the Managing Agent is not responsible to replace any such documents not handed over.
7. Arrange deployment of site staff.
8. Prepare, call, evaluate and administer various tenders for routine maintenance works, services and supplies and to advise on the selection of suitable contractors/specialists and to award such tenders on behalf of the MC/Sub-MC subject to the approval of the MC/Sub-MC. When necessary, Qualified Persons or Consultants may be appointed where such scope of work is beyond the Managing Agent’s expertise and the fees of these Qualified Persons or Consultants shall be borne by the MC/Sub-MC.
9. Where major refurbishment, upgrading or repair works are carried out, separate fees shall be payable to the Managing Agent as project administration and such fees shall be charged separately.
10. Prepare and implement a preventive maintenance programme in the form of a maintenance work schedule subject to the approval of the MC/Sub-MC.
11. Conduct regular inspections of the Estate. When required, carry out joint inspection of the Estate with MC/Sub-MC's representatives and thereafter to prepare a report on the state of maintenance to be submitted to MC/Sub-MC.
12. Supervise routine maintenance work and service contracts are carried out according to the terms and conditions of the contracts.
13. Supervise duties of maintenance staff, if any, in the direct employ of the Managing Agent and/or MC/Sub-MC are carried out.
Extra Fees
The fee payable for
Prepare, call and administer various contracts for addition and alteration works, retrofitting works, improvement and/or upgrading works, cyclical maintenance works such as repainting/redecoration, re-roofing, relaying of tiles, rewiring, replacement and upgrading of mechanical and electrical installations, etc:
Value of works above S$50,000 and less than S$200,000: 3% of the value of works or such other rate to be mutually agreed upon;
Value of works between S$200,000 and less than S$500,000: 2.5 % of the value of works or such other rate to be mutually agreed upon; and
Value of works more than S$500,000: 2% of the value of works or such other rate to be mutually agreed upon.
Due diligence searches on missing items (including missing vehicular transponders, remote controls) or forensic investigations on the management and sinking funds pertaining to the period prior to the taking over date by the Managing Agent:
S$150 per hour.
Authority to Incur Expenditure for Minor or Urgent Repairs/ Replacements
Authority to arrange for
minor or urgent repairs/replacements to Common Property costing : S$1,000.00 per item.
immediate repair of any equipment or machinery in the Estate in the event of emergencies: S$5,000.
Site Staff
The cost of the site staff is included/excluded* in the Management Fee
1.(a) The cost of the site staff deployed in the Estate comprises basic salaries, employer’s CPF contribution, medical and welfare benefits and site staff annual wage supplement and performance bonuses. The MC/Sub-MC shall be entitled to pay additional bonuses to site staff if so desired for their exceptional performance.
(b) The site staff shall be entitled to annual leave as well as other statutory benefits including reservist in-camp training, medical leave, maternity, paternity and childcare leave. Upon a request by the MC/SubMC, the MA may provide replacement staff at a mutually agreed fee. Replacement staff may be provided, if any of the Site Staff is absent due to annual leave as well as other statutory benefits including reservist incamp training, medical leave, maternity, paternity and childcare leave for three (3) consecutive working days and above.
SITE STAFF
S/No. | Position | Number of Staff | Remarks |
1 | |||
2 | |||
3 | |||
4 | |||
5 |
Service Level Agreement
Job, Task or Assignment | Standard of Performance | |
1. | To verify completion of works of contractors, service providers, etc. in accordance with contract/ quotation and invoice, prices, etc. | Not more than seven (7) days from the completion of the works |
2. | To apply and pay for licences, permits, etc. | Applications must be made or renewed prior to expiry. |
3. | Submission of review of the renewal of service contracts/ Insurance policies/ Licenses | Not less than three (3) months from date of expiry |
4. | Communication with residents | Not more than three (3) working days for interim reply via the official platform |
SECRETARIAL
1. Assist the MC/Sub-MC to communicate the by-laws to the SPs and/or occupiers and make recommendations for improvements.
2. Issue circulars and notices to SP to comply with or remedy a breach of by-laws and regulations as directed by the MC/Sub-MC.
4. Arrange all Council meetings and record and circulate minutes of the meetings, whenever required.
5. Attend promptly to all correspondence, statutory notifications and enquiries on behalf of the MC/Sub-MC.
6. Liaise with relevant government authorities, etc.
The Frequency of Meetings
Annual General Meeting Limit : one (1)
Council meetings Limit : ten (10) per annum
Service Level Agreement
Job, Task or Assignment | Standard of Performance | |
1. | Send out notice for Council meeting | Not less than three (3) days before Council meeting |
2. | Submission of draft minutes of Council Meeting | Not more than seven (7) days after the meeting |
3. | Posting of approved draft minutes of Council Meeting | Not more than fourteen (14) days after the meeting |
4. | Circulation of summary of resolutions passed at a general meeting to SPs | Not more than fourteen (14) days after the meeting |
5. | Communication with residents | Not more than three (3) working days for interim reply via the official platform |
ACCOUNTING AND FINANCE
1. Liaise with lawyers of the MC/Sub-MC in the drafting and preparation of all legal contracts and agreements.
2. Charge, collect, demand and recover from subsidiary proprietors management fund and sinking fund contributions, interest and sums of money payable to the MC/Sub-MC from time to time. All billings shall be made periodically.
3. Manage all charges, expenses, disbursements and such other outgoings whatsoever from time to time payable and duly approved by the MC/Sub-MC for or on account of the Estate are duly paid and discharged.
4. Keep records and account of all monies collected and expended or outstanding or accruing in respect of the management and maintenance of the Estate and to allow such records and accounts for inspection at reasonable times.
5. Prepare monthly statement of accounts in respect of all monies collected and expended or outstanding or accruing and submit the statement together with records of the same to the MC/Sub-MC
6. Manage the petty cash account.
7. Liaise with auditors of the MC/Sub-MC to have the accounts audited yearly and with the MC/Sub-MC's solicitors for the recovery of all debts and monies due.
8. Liaise with the MC/Sub-MC's solicitors for the recovery of all debts and monies due and owing to the MC/Sub-MC.
9. Verify the completion of jobs undertaken by contractors and to make recommendation for payment other than those undertaken by specialist contractors and include but is not limited to the services such as lifts, fire protection works, M&E works, sanitary and plumbing works in which case, the certification shall be limited to documentation of their attendance, time of arrival and departure and copy of their service report submitted.
10. Assist the MC/Sub-MC to appoint relevant consultants in tax matters, if any, and liaise with the Inland Revenue Authority of Singapore on tax matters.
11. Attendance at court hearings subject to a separate charge.
12. Liaise with solicitors, auditors and relevant government authorities, etc.
Extra Fees
1. Transport Claims
For non-routine inspections in the Estate during working hours: No charge
For attendance to call outs and inspections outside working hours: S$50 per trip
2. Photocopy charges : S$0.50 per copy (white A4 one-sided printing)
3. Computer printouts : S$0.50 per copy
4. Statement of accounts : S$10 per strata lot or S$20 per month whichever is higher
5. Stationary charges for standard items : S$0.50 per envelope (DL size)
: S$0.80 per envelope (C5 size)
: S$1.00 per envelope (C4 size)
: S$0.30 per self-adhesive mailing label
: S$2.00 per colour photograph printing
6. Annual income tax filing for MC/Sub-MC : S$500 per filing
7. Extra meetings: S$500 per meeting, excluding GST.
8. Attendance at EGM of the MC/Sub-MC and general meetings convened for the purpose of collective sales : S$800 per meeting
(An adjournment of the meeting to another day shall be charged again at the same rate as though it were another meeting).
9. Attendance before strata title board, court of law or tribunal:
Director – S$400 per hour or part thereof
Senior Manager – S$300 per hour or part thereof
Manager – S$200 per hour or part thereof
Executive – S$150 per hour or part thereof
The prescribed fee for provision of information on behalf of the MC/Sub-MC under section 47(1)(c) of the BMSMA shall be paid to the MA.
Service Level Agreement
Job, Task or Assignment | Standard of Performance | |
1. | Submission of monthly accounting reports | Not later than the end of the following month |
2. | Submission of GST | Not more than thirty (30) days from last day of the submission quarter |
3. | Submission of Accounts to auditor | Not more than thirty (30) days from financial year end |
4. | Preparation of Payment to Service Providers | Not more than thirty (30) days from the completion of the works and invoicing from the provider. Where invoice is not received, accrual shall be made in financial report. |
Charts of Accounts
The following are costs and expenses by the MC/Sub-MC:
Bills for water, electricity and other utilities.
Telecoms charges for telephones, broadband and telefaxes.
Premiums for fire, public liability, plate glass and other insurances.
Fees or charges for all licences, certificates or approvals.
Licensed electrical engineer's fee and other professional fees or charges for all tests, licenses, certificates or approvals.
Maintenance, replacement and repair costs incurred in respect of all common areas, building areas, fittings and fixtures, architectural finishes, lifts, swimming pools, pump room, pumpsets, generator, electrical distribution system, water supply system, fire protection system, telecommunications or other centralised television systems and other mechanical and electrical plant and equipment and or equipment.
Redecoration or renovation to the Common Property.
Charges for cleaning, grass cutting, horticulture, security services, pest control and all other building maintenance costs.
Costs incurred in convening meetings inclusive of hiring of chairs, tables, public address systems, refreshments, etc.
Costs incurred in preparing, calling and acceptance of quotations and tenders for maintenance works on the Estate.
Salary and other incidental costs of any additional site staff. The additional site staff related cost will include salary, CPF payable, provision for annual wage supplement, insurance, annual leave, other statutory benefits, administration cost, human resource recruitment, staff advertising cost and all other benefits payable in accordance to statutory requirements and regulatory guidelines from time o time.
Legal costs and expenses.
The costs of tools, equipment, chemicals and material required by site staff.
The cost of consumable and non-consumable items such as stationery, letterheads, printed or photocopied forms and notices, official receipts, name cards, computer stationeries, computer hardware and software, purchase or rental of office equipment, postage, bins, bulbs, batteries, recorders, recording tapes, first-aid kits (including COVID-19 ART kits) and all other items necessary for the management and maintenance of the property and for the operation of the on-site management office.
All other costs, expenses, fees and charges including taxes, telephone bills, professional fees and charges, specialist fees and charges, advertisement expenses, plans, drawings, etc. and are necessary for the maintenance and management of the property.
Rental of storage space for documents or equipment.
Costs (initial and operating) for the provision of a management office, office equipment, facilities and materials for the management and maintenance of the Estate.
Comments